Qatar Airways named ‘2022 Five Star Global Airline’

Qatar Airways has earned the title of ‘World Class’ airline and ‘2022 Five Star Global Airline’ at the APEX/IFSA Awards.

 

It has also secured two additional awards including APEX Passenger Choice Awards® for Best Food & Beverage and Best Seat Comfort. Throughout the pandemic, the airline has been recognised for its continued emphasis on innovation and an unparalleled commitment to creating the most premium passenger experience in the industry.

 

The ‘World Class’ rating – created in collaboration with aviation guest experience consultancy Yates and Partners to recognise excellence across a range of different metrics – was announced as a new “North Star” for airlines at the 2021 APEX/IFSA EXPO. These metrics focus on the issues that twenty-first century travellers are most concerned about, from Safety, Wellbeing and Sustainability to Superior Service, Brand Integrity, Space and Comfort, Customer Recognition and Relevance of Cuisine.

Qatar Airways Group Akbar Al Baker, said: “Given our relentless commitment to delivering five-star excellence for all passengers, we are honoured to be named among the first ‘World Class’ airlines, as well as a ‘2022 Five Star Global Airline’ in the APEX Official Airline Ratings™. We are grateful that the industry and our passengers are recognising this commitment as they fly to our more than 140 destinations around the world.”

“After navigating the most challenging era in the history of aviation, these awards speak to the fact that, at Qatar Airways, our passengers always come first. Whether its leading the industry to help take people home when they needed us most or creating an unsurpassed passenger experience that enables leisure travellers to begin enjoying their vacation the moment they step onto our aircraft, we’ve kept passengers safe while still offering the five-star product that Qatar Airways is renowned for. As we strive to be the airline of choice for global travellers looking to explore with the World’s Best Airline, via the World’s Best Airport, these accolades are a testament to our efforts as the airline that passengers can rely on.”