Emirates has introduced self check-in and bag drop kiosks at Terminal 3, Dubai International Airport. Image: Emirates Airlines
The service is now available to customers travelling to all destinations except to the US, Canada, China, India and Hong Kong due to additional requirements from these destinations.
The 16 new self-service bag drop machines and eight self-service kiosks complement the desks manned by Emirates check-in agents to reduce waiting time for customers during peak periods and improve the customer experience in Dubai. More self-services facilities are planned to be added in the coming months.
The kiosks allow customers to check-in, receive their boarding pass, choose seats on board, and drop off their bags. While Emirates staff will be on hand for any assistance required, the facilities are fully self- service.
The airline addedthe facilities are cleaned and disinfected regularly and hand sanitisers are also available for customers to use.
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