L3Harris customer centric approach bringing results

L3Harris Commercial Aviation's vice-president sales; Robin Glover-Faure and Kinda Sarrage; vice-president MEASA region, tell Alan Peaford at TATV about how the leading airline training business has seen exciting new developments as it emerges into the post-pandemic world.

Glover-Faure talks about the investment in training devices, upgrading of simulators and a clear focus on a customer centric approach that is already bringing in new business.

Sarrage discusses the Pathway system that L3Harris has developed to help airlines in the region counter the rapidly approaching pilot shortage.

Development in data analytics is also helping customer airlines gain greater insights into training needs and performance.

Alan Peaford

Alan Peaford MBE

Alan is a regular broadcaster and is the consultant editor-in-chief and presenter for Times Aerospace TV and is a regular commentator on aviation issues for many global broadcasting channels. He is conference chairman of the Aviation Africa summit and the Aviation MENA summit and has moderated or chaired conferences for organisations such as IATA, DCAA, the Global Aerospace Summit and business aviation associations in the Middle East, Africa and Europe.