Riyadh Air partners with Adobe

Riyadh Air and Adobe have entered a strategic technology partnership.

Riyadh Air and Adobe have entered a strategic technology partnership. Image: Riyadh Air/Current Global

As Saudi Arabia’s new world-class airline, Riyadh Air will integrate with a broad range of travel partners, both in the Kingdom and globally, allowing guests to manage their entire travel experience through its digital properties. As the lead systems integrator, IBM Consulting will employ Adobe’s Experience Cloud technologies to create a cohesive and tailored travel journey for Riyadh Air guests.

With plans to carry its first passengers in 2025, Riyadh Air aims to connect the Kingdom to more than 100 destinations around the world, supporting both the National Aviation Strategy’s and National Tourism Strategy ambitions to bring 330 million annual visitors to the Kingdom by 2030. 

“We’re on a mission to shape the future of travel and meet guest’s expectations of their travel experience," said Adam Boukadida, chief financial officer at Riyadh Air.  “Through our strategic partnership with Adobe, we will be able to create incredible, personalised experiences for our guests at every stage and every moment of their journey, from planning their trips towards booking and boarding their flight and towards the arrival destination across the world.”

“As a new digitally native airline, Riyadh Air has an opportunity to push the boundaries of what’s possible when it comes to delivering personalised, real-time digital experiences for air travelers,” said Anil Chakravarthy, president, Digital Experience Business at Adobe.  "The airline’s vision, combined with the power of Experience Cloud and generative AI, holds the promise of setting entirely new standards for digital experiences in the travel industry and beyond.”