Jazeera Airways to introduce fintech products

Jazeera will be the first airline in the Middle East to introduce these two fintech products. Slated to launch this year on the Jazeera Airways’ mobile app and desktop channels, CFAR and DAFAR will offer a new level of flexibility and confidence for travellers.

Cancel For Any Reason (CFAR) from HTS offers a la carte flexibility on non-refundable fares, truly for any reason. It allows travelers to instantly cancel their flight up to 24 hours before departure and receive a predetermined percentage (typically 80% or 100%) of their ticket cost back — no questions asked.

Disruption Assistance For Any Reason (DAFAR) is a novel travel fintech product that addresses customer concerns around delays and cancellations on the day of travel. If a traveler’s flight experiences a qualifying disruption (typically a delay of 2+ hours or cancellation on the day of travel), the passenger is immediately notified and can rebook a new flight to their destination on any airline. If they're not satisfied with their options, they can receive a 100% refund of their flight.

Barathan Pasupathi, chief executive officer, Jazeera Airways said: "At Jazeera Airways, our focus is on delivering innovative and customer-centric solutions that enhance the travel experience. Unexpected travel disruption and flexibility are key considerations for our passengers, and HTS’ proven, data-driven approach enables us to address these needs effectively. With HTS’s seamless integration and experience, we can further elevate convenience and reliability for our customers."

This marks HTS’ first partner in the Middle East, as the company continues to sign and launch partnerships across the globe.

“By offering premium add-ons that are popular and profitable, airlines can simultaneously delight customers and increase ancillary revenue,” said Dakota Smith, President & Co-Founder of Hopper. "As we continue to expand globally, we are thrilled to partner with Jazeera Airways to offer these solutions to millions of customers in the Middle East.”