The platform enables customers check flight schedules, space availability, loadability of freight and make real-time booking of their shipment in single way on cargobooking.ethiopianairlines.com.
Ethiopian Cargo & Logistics Services is rolling out the online booking subsequent to its introductionofthemobileapplicationtoheightenitscustomer’sexperience. TheMobile App which is available for Android and IOS, brings convenience to customers with a real-time update through a range of self-service features. On the Mobile App, customers can check flight schedule, submit enquiry, receive notifications when the shipment is ready, book charter flights and track shipments.
Ethiopian Airlines CEO, Tewolde GebreMariam said: “We are pleased to offer our customers with convenience in their experience of air cargo booking. We are committed to start walking the long walk of taking out paper from entire air cargo process by digitalising the logistics value chain. Taking out paper from logistics value chain is not only convenient and hassle free service for customers but also it delivers more efficient operational excellence and achieves long term sustainability goals. Our online booking platform will be crucial in empowering direct cargo customers and forwarders with reliable access to our cargo capacity inventory. Besides, our cargo division has proved to the world that it is a genuine partner in times of dire need by delivering lifesaving PPE’s (personal Protective Equipment) and hundreds of millions various vaccines to all major continents of the world.”
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