The fast, intuitive interface means passengers can quickly check their bags, avoiding long queues at traditional check-in points. This will give passengers more time to spend airside, providing a boost to airports’ retail revenues. Passengers simply print their own bag tags without need for assistance and load their baggage directly onto the accessible conveyor.
Drew Griffiths, Head of SITA at Airports, said: “In airports globally, our Smart Path passenger solution has delivered faster, automated passenger experiences. The partnership with Alstef Group – leveraging their significant baggage handling portfolio – enriches our end-to-end offering with a fast, convenient, and reliable self-bag drop solution. This solution has the added benefit of being easily biometrically enabled.”
Philippe Hamon, sales director, Airport Solutions, Alstef Group, said: “Taking the stress out of baggage is fundamental to any passenger’s journey. Our baggage processing solutions have been successfully implemented in hundreds of airports globally to do exactly that. It is therefore pleasing that we can extend these benefits to the whole passenger journey through our partnership with SITA.”
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