IDEMIA selected by Airports Company South Africa to enhance passenger flow

Idemia has been selected by Airports Company South Africa (ACSA) to implement its Passenger Flow Facilitation (PFF) solution in nine South African airports.

Image: (Cape Town International) Airport Companies South Africa

The four-year project, which began in October 2023 will be deployed in three phases with the South African airports expected to be equipped with Idemia’s end-to-end PFF solution: ID2Travel by 2026, which includes e-Gate technology to improve the border clearance process.

The biometric solutions deployed across the nine airports will enhance quality of the services offered to passengers throughout their airport journey, from check-in to boarding. Passengers will be able to use fingerprint, facial and iris recognition to verify their ID and ensure a more seamless experience during the passenger screening process. The National Institute of Standards and Technology (NIST) latest test results underscore Idemia’s outstanding expertise and solutions regarding its biometric technologies, combining efficiency, accuracy and equity.

“We are thrilled to be launching a new passenger facilitation solution at our nine ACSA airports, and for the first time in Southern Africa. Based on biometrics, airport processes will be automated using state-of-the-art technology from our partner, Idemia. This new solution, which we are currently deploying in our airports, will offer our passengers a seamless, unique and secure new airport experience,” said Mthoko Mncwabe, Chief Information Officer, ACSA.

Matt Cole, Idemia executive VP, public security and identity, added his delight at the collaboration, said: “This landmark contract for Idemia in Africa, demonstrates the competitiveness and quality of the solutions that we provide to our clients worldwide. We are looking forward to working with ACSA on this historic and ambitious partnership, which will ultimately ensure a safer and smoother passenger experience at these nine South African airports.”