Door to door service from ATR

The Door-2-Door support option means that ATR takes full responsibility for the management of the airlines’ requests for spares and technical documentation, up to and including the completed hand-over delivery process.

The service entails airlines having only one point of contact for the logistic management of the spare parts and services needed for their ATR fleet. It is designed to cut out the many complexities of logistics management, to decrease the administrative workload associated with transport, and at the same time, to reduce turn-around times and costs.

The European manufacturer says the main resulting benefits for customers will be a high level performance from a centralised administration, a considerably minimised in-house requirement to track and trace shipments, and competitive freight rates.

“The ability to deliver spare parts on the very doorstep of where they are needed is a perfect illustration of ATR’s will to get ever closer to its customers. With the Door-2-Door service, we ease our operators’ spares management tasks; we enable them to save both time and money through our central handling of their entire delivery process”, said Jean-Pierre Cousserans, SVP of ATR Customer Services.