Flight services and support http://www.timesaerospace.aero/ en Tue, 12 Aug 2025 11:06:40 +0100 Fly JetPets introduces a new standard for in-cabin pet travel http://www.timesaerospace.aero/news/business-aviation/fly-jetpets-introduces-a-new-standard-for-in-cabin-pet-travel

The service provider offers tailored, end-to-end solutions for both private and shared charter flights, ensuring pets are fully integrated into the travel experience, working in collaboration with strategic partner Jetex and exclusive partner Pawsome Pets. Private charters allow clients to book the entire aircraft for themselves and their companions, while shared charters are arranged on an on-demand basis by grouping travellers with similar routes and timelines into a single flight. Both models are designed to provide flexibility, comfort, and continuity for pet owners flying across global routes.

The launch comes amid a significant shift in global travel behaviour, as the international pet travel services market is projected to hit US$4.6 billion by 2032, with Asia Pacific expected to lead growth over the next decade. This demand is reinforced by changing traveller expectations, with Allianz Partners USA reporting that pets now accompany over 40% of middle-aged travellers and nearly a quarter of senior travellers, underscoring a structural shift toward pet-inclusive mobility.

“Too often, pet owners are faced with limited options, whether that means being separated from their pets during long-haul travel, having to travel in cargo, or navigating solutions that may not fully meet their needs,” said Gunawan Wahab, Founder and CEO of Fly JetPets.

“As a pet parent myself, I understand the anxiety and concern that can come with planning air travel with a pet. Fly JetPets was created to offer a more considered alternative, one that combines operational reliability with a pet-first mindset to ensure a safe, comfortable and seamless experience for both pets and their owners.”

From arranging pet-friendly aircraft charters through licensed global operators to managing required pet travel documentation, Fly JetPets ensures each journey is executed with care.

Through its strategic partnership with award-winning global leader in executive aviation, Fly JetPets is able to arrange charter flights from nearly anywhere in the world to almost any destination, supported by access to an extensive global network of private terminals and ground services.   

For flights to and from the UAE, its exclusive partnership with Pawsome Pets, an award-winning IPATA-accredited pet relocation specialist, provides clients with trusted support in managing the documentation required for international pet travel.

All clients are supported by a dedicated Personal Travel Coordinator who serves as a single point of contact throughout the journey, ensuring seamless coordination across pre-flight, in-flight and post-arrival touchpoints. This personalised model is designed to scale with evolving traveller expectations while maintaining a high standard of care and clarity.

The Fly JetPets model is grounded in trusted partnerships that combine global reach with specialist expertise, allowing the team to focus on what matters most to pet owners: knowing their furry companions are in safe, experienced hands every step of the way. From departure logistics to destination handling, every detail is carefully managed to ensure pets and their owners feel supported, informed and reassured throughout their journey.

“More people than ever are choosing to travel with their pets, not just for convenience but because they see them as family,” said Wahab. “Travelling with a pet is rarely just about logistics. It’s often tied to major moments such as relocations, new beginnings or long-awaited returns, and those moments carry emotional weight. We aim to simplify a process that can otherwise feel uncertain or stressful by offering solutions that are both structured and considered. Whether it’s arranging the aircraft charter, supporting pet documentation requirements or assisting with concierge services, we focus on ensuring every journey feels assured, seamless and respectful of the bond between pets and their owners.”

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Fly JetPets, a licensed private aviation travel service provider based in Dubai, has introduced a new standard in pet travel with a charter model, offering flight services that enable pets to travel in-cabin alongside their owners on global private jet routes.

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Tue, 12 Aug 2025 10:06:40 +0000 eNethersole 70360 at http://www.timesaerospace.aero
Emirates makes changes to safety rules of power banks onboard http://www.timesaerospace.aero/news/flight-services-and-support/emirates-makes-changes-to-safety-rules-of-power-banks-onboard

The airline said customers are still permitted to carry one power bank onboard with specific conditions listed below, but the power banks may not be used while in the aircraft cabin – neither to charge devices from the power bank, nor to be charged themselves using the aircrafts’ power source.

Emirates’ new regulations include:       

Emirates customers may carry one power bank that is under 100 Watt Hours.

Power banks may not be used to charge any personal devices onboard.

Charging a power bank using the aircraft’s power supply is not permitted.

All power banks accepted for transport must have capacity rating information available.

Power banks may not be placed in the overhead stowage bin onboard the aircraft and must now be placed in the seat pocket or in a bag under the seat in front of you.

Power banks are not permitted in checked luggage (existing rule).

Why is Emirates making this change?

Power banks primarily utilise lithium-ion or lithium-polymer batteries, and their function is as a portable battery pack designed to recharge devices on the go. The batteries contain lithium ions suspended in an electrolyte solution. The ions flow through the electrolyte, travelling back and forth between two electrodes as the battery charges and discharges. If the battery is overcharged or damaged, it may result in ‘thermal runaway.’ Thermal runaway in batteries is a self-accelerating process where heat generation within a battery cell exceeds its ability to dissipate heat, leading to a rapid and uncontrollable temperature increase. This can result in dangerous consequences like fire, explosions, and the release of toxic gases.

Emirates new regulations will significantly reduce risks associated with power banks by prohibiting their use while onboard the aircraft.

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Using any kind of power bank is prohibited onboard Emirates’ flights, effective from 1 October 2025.

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Fri, 08 Aug 2025 10:18:41 +0000 eNethersole 70347 at http://www.timesaerospace.aero
Emirates embarks on major partnership with FC Bayern Munich http://www.timesaerospace.aero/news/flight-services-and-support/emirates-embarks-on-major-partnership-with-fc-bayern-munich

The agreement positions Emirates as Platinum Partner of FC Bayern Munich’s first team from the 2025-26 season through to the 2031-32 season.

FC Bayern also enjoys a robust club membership of 410,000, one of the largest in the football world, demonstrating deep community support and engagement. It also has fan clubs spanning more than 100 countries, reflecting its massive international appeal.

The multi-year partnership provides Emirates with prominent brand visibility on perimeter stadium and LED boards seen by global audiences as well as two premium pitch cam carpets. The agreement also includes exclusive ticket and hospitality allocations, plus a dedicated Emirates skybox at the club's home stadium, Allianz Arena. Additionally, Emirates will have access to FC Bayern Munich’s collective player images. The airline’s branding will also feature prominently in Club TV backdrops during press conferences, flash zone interviews and other public and digital events.

Sir Tim Clark, President Emirates Airline said: "We are immensely proud to partner with FC Bayern—Germany’s most iconic football club and a true global sporting giant. This landmark partnership represents far more than a commercial agreement; it embodies our deep commitment to Germany, which stands as a cornerstone of our European network. By aligning ourselves with this legendary sporting institution, we’re forging a connection to the Club’s rich heritage and its extraordinarily passionate community. Few forces match sport's remarkable capacity to unite hearts and minds across cultures and continents, and we look forward to building meaningful relationships with millions of devoted FC Bayern fans around the world, while celebrating excellence, a value that defines both Emirates and FC Bayern.”

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Emirates has entered a landmark seven-year partnership with FC Bayern Munchen, 34-time Bundesliga champions and six-time UEFA Champions League titleholders. 

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Wed, 06 Aug 2025 09:02:39 +0000 eNethersole 70340 at http://www.timesaerospace.aero
ACL Airshop and IndiGo launch long-term partnership http://www.timesaerospace.aero/news/flight-services-and-support/acl-airshop-and-indigo-launch-long-term-partnership-0

The agreement covers both cargo and growing passenger operations, marking ACL Airshop’s official expansion into the Indian subcontinent. The partnership will involve the supply and management of the IndiGo ULD fleet to meet their current and future operations. The deal also includes maintenance and repair services, access to the ACL Airshop network and short-term fleet, as well as bring next generation tracking technology to the IndiGo ULD fleet. “We are very pleased to announce this strategic partnership with one of the world’s fastest-growing airlines,” said Bernhard Kindelbacher, CEO of ACL Airshop.

“This collaboration not only reinforces our position as a global ULD management services leader but also allows us to support IndiGo wherever their growth journey takes them.” Mark Sutch, chief commercial officer - cargo at IndiGo, commented: “As our requirement for ULDs grows, we are delighted to be partnering with ACL Airshop and appreciate that they could quickly and efficiently respond to IndiGo’s requirements and were fully operational in a short span of just two months.”

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ACL Airshop has entered a strategic multi-year agreement with IndiGo to provide full ULD Management and Logistics Services.

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Tue, 05 Aug 2025 09:34:32 +0000 eNethersole 70334 at http://www.timesaerospace.aero
ACL Airshop and IndiGo launch long-term partnership http://www.timesaerospace.aero/news/flight-services-and-support/acl-airshop-and-indigo-launch-long-term-partnership

The agreement covers both cargo and growing passenger operations, marking ACL Airshop’s official expansion into the Indian subcontinent.

The partnership will involve the supply and management of the IndiGo ULD fleet to meet their current and future operations. The deal also includes maintenance and repair services, access to the ACL Airshop network and short-term fleet, as well as bring next generation tracking technology to the IndiGo ULD fleet.

“We are very pleased to announce this strategic partnership with one of the world’s fastest-growing airlines,” said Bernhard Kindelbacher, CEO of ACL Airshop. “This collaboration not only reinforces our position as a global ULD management services leader but also allows us to support IndiGo wherever their growth journey takes them.” 

Mark Sutch, chief commercial officer - Cargo at IndiGo, commented: “As our requirement for ULDs grows, we are delighted to be partnering with ACL Airshop and appreciate that they could quickly and efficiently respond to IndiGo’s requirements and were fully operational in a short span of just two months.”

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ACL Airshop has announced a strategic multi-year agreement with IndiGo to provide full ULD Management and Logistics Services.

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Mon, 04 Aug 2025 12:08:04 +0000 eNethersole 70332 at http://www.timesaerospace.aero
Etihad Airways and Azul Brazilian Airlines sign frequent flyer partnership http://www.timesaerospace.aero/news/flight-services-and-support/etihad-airways-and-azul-brazilian-airlines-sign-frequent-flyer

The agreement enables members of both Etihad Guest and the Azul Fidelidade programme to earn and redeem their respective loyalty currency on either carrier.

Etihad Guest members can redeem their miles on flights, worldwide hotel stays and holidays, or shop from a variety of products from the Etihad Guest Reward Shop. Azul Fidelidade member miles can be spent on hotel stays, car rentals, products and services at Azul Fidelidade Shopping.

Mark Potter, managing director Etihad Guest, said: “Signing this frequent flyer agreement with Azul Brazilian Airlines is both exciting and significant for Etihad Guest. The partnership opens up Azul’s impressive network for our members to be rewarded for their travel adventures, offering more ways to earn and redeem their miles when exploring destinations across the Americas. We also look forward to welcoming Azul Fidelidade members onboard Etihad Airways, showcasing our signature Emirati hospitality and offering them the ability to earn or redeem their miles when they choose to travel across our rapidly expanding global network, also bringing more people to our home in Abu Dhabi.”

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Etihad Airways and Azul Brazilian Airlines have launched a frequent flyer partnership agreement.

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Wed, 30 Jul 2025 07:50:51 +0000 eNethersole 70306 at http://www.timesaerospace.aero
IndiGo and Kotak Mahindra Bank forge strategic partnership http://www.timesaerospace.aero/news/flight-services-and-support/indigo-and-kotak-mahindra-bank-forge-strategic-partnership

Over the last three years, IndiGo has pursued a multi-pronged growth strategy, aimed at evolving from a domestic low-cost airline to a global player.  

As part of execution of this growth strategy, IndiGo BluChip was launched last year, as a free to join loyalty programme, with easy to earn points (BluChips) which are redeemable on any IndiGo flight, without any blackout dates. The response to IndiGo BluChip program has been extraordinary, with already 3.5 million registered members in the short period since launch.

Aimed at elevating the travel and lifestyle experience of IndiGo customers, the new co-branded credit cards enable members to accelerate earning IndiGo BluChips through everyday purchases and other expenses and allow seamless redemption on IndiGo flights.

Pieter Elbers, chief executive officer, IndiGo said: "Through IndiGo BluChip, we strive to offer unmatched loyalty benefits to our loyal customers and this partnership with Kotak Mahindra Bank is an integral part of our endeavour. This partnership empowers our customers to earn IndiGo BluChips on their everyday spending and redeem them seamlessly on flights across our domestic and international network. As IndiGo spreads its wings across the globe, we are sure that customers appreciate and enjoy the benefits of these credit cards as they travel across the globe with us.”

Ashok Vaswani, MD & CEO at Kotak Mahindra Bank said: “At Kotak, we are proud to deepen our long-standing partnership with IndiGo, an airline that has redefined travel for millions of Indians. This collaboration is built around a shared vision, to make everyday banking more rewarding and travel more accessible. Through these co-branded credit cards, we are giving our customers a simple, powerful way to turn daily spends into memorable journeys.”

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IndiGo has entered a strategic partnership with Kotak Mahindra Bank to introduce their first co-branded credit cards, as part of the IndiGo BluChip loyalty programme.

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Thu, 10 Jul 2025 09:59:14 +0000 eNethersole 70233 at http://www.timesaerospace.aero
Flyadeal joins Saudia’s AlFursan loyalty programme http://www.timesaerospace.aero/news/flight-services-and-support/flyadeal-joins-saudias-alfursan-loyalty-programme

It’s the latest move by flyadeal towards further integration with national flag carrier Saudia, which codeshares on its entire domestic and international network.

Steven Greenway, flyadeal CEO, said: “Joining AlFursan was just a matter of time for flyadeal. We’ve scaled our operations significantly across Saudi Arabia and internationally that now give members of the AlFursan loyalty programme more travel options with great flexibility to earn and redeem reward miles on flyadeal’s rapidly growing network.

“Being the leading loyalty programme in the Kingdom, AlFursan has developed a diverse membership and partnership base for which we are delighted to be joining. With the sharp rise in the number of tourists, business travellers and pilgrims to, from and within Saudi Arabia, we are creating a dynamic aviation ecosystem built on demand, appeal, choice and loyalty.”

Essam Akhonbay, Vice President of AlFursan, added: “We are focused on expanding our member base while introducing exceptional partnerships such as the one with flyadeal, to enhance the programme and offer more exclusive rewards than ever before. This includes increasing our partner network and launching new features designed to provide more options for members to earn and redeem their reward miles. Our goal is for AlFursan to be the most rewarding loyalty programme in Saudi Arabia, and one of the best globally.”

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Flyadeal has joined sister airline Saudia’s AlFursan loyalty programme giving members additional travel options.

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Wed, 25 Jun 2025 12:24:48 +0000 eNethersole 70171 at http://www.timesaerospace.aero
KAHL and Lift Cargo to improve efficiencies in cool chain management http://www.timesaerospace.aero/news/air-transport/kahl-and-lift-cargo-to-improve-efficiencies-in-cool-chain-management

This partnership aims to revolutionise the global distribution of perishable goods and ensure that fresh produce reaches consumers in optimal condition.

Acting general manager, Peter Musola, said: "The partnership will leverage KAHL's state-of-the-art cool chain facilities alongside Lift Cargo's extensive client base. Together, we will create a seamless cool chain that minimises spoilage, reduces waste, and enhances the overall quality of perishable goods, elevating product freshness for our customers."  

The horticulture sector is one of the largest contributors to Kenya's economy, generating approximately 1.29 billion in annual export earnings, according to the Agriculture and Food Authority (AFA). Flowers alone account for more than 70% of these exports, with Europe serving as the primary market.  

"Kenya's horticultural sector is one of the most vital components of our economy, and we are committed to supporting it through innovative logistics solutions," added Musola.   

"We are thrilled to partner with KAHL said Mr. Silas Kashindi, managing director of Lift Cargo Limited. This partnership with KAHL will not only improve the efficiency of our supply chain but also empower local growers by providing them with better access to markets and enhanced value for their products."  

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Kenya Airfreight Handling Limited (KAHL) has entered a partnership with Lift Cargo Limited, a prominent home-grown company in the perishables supply chain sector.

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Wed, 11 Jun 2025 09:31:04 +0000 eNethersole 70086 at http://www.timesaerospace.aero
Air Arabia and Mbank transform air travel payments with AE Coin http://www.timesaerospace.aero/news/business-and-finance/air-arabia-and-mbank-transform-air-travel-payments-with-ae-coin

The collaboration makes Air Arabia the first airline in the region to offer stablecoin-based payments, underscoring the carrier’s commitment to offering innovative digital solutions to its customer base. 

As the UAE’s first AED-backed stablecoin, AE Coin is pegged 1:1 to the UAE Dirham, ensuring price stability, security, and low transaction fees. With this integration, Air Arabia’s customers can now select the AEC Wallet at checkout when booking via Arabia’s website, offering a new convenient payment alternative that align with the UAE’s vision of a digital-first economy.

Adel Al Ali, Group chief executive officer, Air Arabia said: “We are proud to partner with Mbank to introduce AE Coin as a secure and innovative payment option for our customers. At Air Arabia, we are committed to embracing digitalization across our operations, and this partnership reflects our efforts to enhance our customer experience through technology. The newly introduced payment option through AEC Wallet reflects our ongoing efforts to adopt smart solutions that bring greater value, choice and flexibility to our growing customer base.”

Mohammed Wassim Khayata, CEO of Mbank, commented: “We are proud to partner with Air Arabia to offer AE Coin as a payment option for travelers. Air Arabia’s strong reputation as a leading low-cost carrier operator serving a diverse customer base aligns perfectly with our mission to provide accessible, secure, and affordable digital payment solutions to our community. Through this partnership, we are not only enhancing the booking process but also contributing to the UAE’s broader goal of creating a truly inclusive, digitally empowered financial ecosystem.”

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Air Arabia and Al Maryah Community Bank (Mbank), the UAE’s first fully integrated digital bank, have partnered to enable the use of AE Coin payments for flight bookings through the AEC Wallet App.

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Thu, 29 May 2025 20:51:33 +0000 eNethersole 70010 at http://www.timesaerospace.aero